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International Patient

Florence Nightingale Hospital

Established in 1989 with more than 30 years of medical background and experience, the Group’s Center for International Patients (CIP) exclusively serves patients from all around the world. It comprises four general hospitals, each providing “Centers of Excellence” in specialist medical fields, two Medical Centers, a Teaching Hospital (Bilim University, Istanbul), a Clinical Research Center & GMP Facility, and is active in every major area of medical specialization.

The Treatment and Diagnostic Units utilize the very latest technology, making it one of the largest and most renowned hospital groups in Europe and the Middle East. Additionally, it is the only organ transplant center in the Middle East region, licensed to operate in five organ transplant areas, and is recognized as the standard of excellence for the entire region. The group also fosters cooperation and partnerships with leading US and international hospitals.

More than 300,000 patients are treated every year. We have 804 beds, 40 operating rooms, 141 ICU beds, and 50 emergency beds. Until the present day, we have performed:

  • 41,000 Heart Surgeries
  • 105,000 Angiographies & Angioplasties
  • 20,000 Orthopedic Surgeries
  • More than 1,100 Bone Marrow Transplants
  • Nearly 1,500 Liver Transplants
  • More than 1,000 Kidney Transplants
  • More than 1,500 Robotic Surgeries
  • Over 5,000 Pediatric Heart Surgeries

Firsts in Clinic:

2019 – Center of Excellence Certification of Breast Center

2016 – Center of Excellence Certification of Interventional Radiology

2015 – QHA certification of Istanbul Florence Nightingale, a symbol of high quality standarts of the healthcare services

2015 – First PET MRI technology in a private hospital in Türkiye

2015 – First open spine surgery to the fetus in Türkiye

2013 – Establishment of the Demiroglu Bilim University

2011 – First Total Artificial Heart in Türkiye

2010 – First Heart Transplantation in Türkiye as a private hospital

2010 – Personalized cancer treatments

2007 – First Compherensive Cancer Center in Türkiye

2005 – First Stroke Center in T as a private hospital

2004 – Joint Commision International Acreditation Certification

2004 – First in Robotic Heart Surgery in Türkiye

2003 – First succesful liver transplant as a private hospital in Türkiye

2002 – Establishment of the Spine and Scoliosis Center

2001 – ISO 9001 Quality Assurance System Certification

1997 - First radiotherapy IMRT at a private hospital

1991 - First stent operation in Türkiye

Center for International Patients

Medical tourism has gained prominence in Türkiye in recent years, with a steady rise in the number of foreign patients opting for medical packages that integrate treatment with holiday and transportation. High treatment costs and lengthy waiting lists in certain foreign countries have driven individuals to seek destinations where they can access high-quality treatment alongside leisure activities.

Main reasons for choosing Türkiye for treatment include:

  • High-quality services
  • Lower prices compared to the patient’s home country
  • Well-recognized physicians
  • Advanced medical technology
  • Türkiye's reputation as a tourist destination

Group Florence Nightingale has led the healthcare industry in the region since 1989, establishing “Centers of Excellence” across its four hospitals and two medical centers. Each center is renowned for its expert treatment, surgery, and diagnostic capabilities, garnering recognition not only in Türkiye but throughout the region.

Aligned with the principle of “Committed to Excellence,” the Center for International Patients (CIP) at GFN serves patients globally, including regions such as the Middle East & Gulf, North Africa, Central Asia and Caucasians, Balkans, and Eastern Europe.

Starting from the initial inquiry, the CIP members plan and provide physician reviews of medical records, contact patients and/or relatives for further procedures, arrange their transfer in Türkiye, and details of hospital stay at the Group Florence Nightingale Hospitals.

Patient care and safety are paramount to the Group, which is why we continuously pursue accreditation from the Joint Commission International (JCI). JCI is an American-based international non-profit organization that evaluates and accredits healthcare institutions. It is widely regarded as the global ‘Gold Seal’ in patient care and safety.

  • Raising awareness among patients and their families and ensuring their full participation in the diagnosis and treatment process.
  • Increasing the quality of life by providing the best diagnosis and treatment services for our patients.
  • Prioritizing patient safety and satisfaction.
  • Adopting a team approach and fostering the corporate spirit.
  • Developing a qualified workforce by enhancing the knowledge and abilities of employees, ensuring their dedication as health professionals.
  • Contributing to the advancement of medical science by continuously improving the services provided.
  • Serving as a reference hospital that offers diagnosis and treatment services at international standards.

Recognizing the challenges of being/having a patient in a foreign country, native-speaking multilingual translators from the CIP team meet patients and their companions from abroad as soon as they arrive at our hospitals, and provide 24/7 direct assistance for both medical and non-medical needs in a culturally sensitive manner.

Medical and Concierge Services are customized to meet the needs and expectations of each and every patient.

In critical or urgent cases, the CIP team ensures immediate, privileged medical second opinion and appointment procedures that guarantee instant attention, with all inquiries being responded to within 24 hours.

The CIP team is committed to delivering the highest quality professional service guided by key principles:

  • Quality and Success,
  • Transparency,
  • Fast-track Outcomes,
  • Convenience,
  • Comprehensive Services.
Frequently Asked Questions
Group Florence Nightingale has been a leader in the regional healthcare industry since 1989. It has developed “Centers of Excellence” with expert treatment, surgery, and diagnostic capabilities across its four hospitals and medical center. Each center has gained recognition in its specialization, not only in Türkiye but throughout the region.

Medical Second Opinion

Our Center for International Patients is dedicated to delivering comprehensive service from start to finish, 24 hours a day, 7 days a week. With a fully trained and experienced team of advisors and interpreters, we coordinate all your medical, travel, accommodation, leisure, and other needs seamlessly and professionally.

[email protected]
The Center for International Patients does not charge any fees. Medical Second Opinions and accommodation assistance are free of charge. Additionally, we provide complimentary interpreter and transfer services during your stay in Istanbul.  [email protected]
The exact requirements depend on your country of citizenship; however, in general, entry to Türkiye is fairly straightforward. The Center for International Patients can inform and assist you with visa procedures.
[email protected]
The majority of physicians speak fluent English, and the Center for International Patients will provide you with native-speaking interpreters to escort and assist you during your treatment. [email protected]
 
You are not required to inform your doctor at home. However, we strongly recommend that you discuss your decision to undergo a medical procedure abroad with your general practitioner. Furthermore, we can facilitate correspondence between your doctor and the treating doctor at Group Florence Nightingale for a comprehensive exchange of medical information. [email protected]

 
The Center for International Patients will recommend suitable accommodation according to your budget and comfort preferences, as well as advise you on ideal locations. Reservations will be confirmed before your travels. [email protected]
Every price quotation includes a detailed overview of what is covered. If you have any questions or concerns, please don’t hesitate to contact us. [email protected]

 
Any drugs prescribed to the patient after discharge from the hospital are not included. Additionally, any care or services related to unforeseen complications that may arise and are not defined in the patient’s initial treatment plan are not covered.

Furthermore, services or care relating to major complications during the patient’s operation, including but not limited to the need for transfer to an Internal or External Specialized Intensive Care Unit, are not included. Any resulting extended hospitalization (ICU or ward) during treatment is also not covered.

Additional costs incurred in such events will be invoiced to the patient in accordance with the Group’s standard charges prevailing at the time. [email protected]
To get started, you can reach out directly to the Center for International Patients for guidance and assistance. Alternatively, you can use our Medical Second Opinion online tool to submit your medical records. [email protected]

 

Group Florence Nightingale’s Center for International Patients will take care of all the details relating to your visit, as well as ensuring a successful return home and any necessary follow-up requirements. [email protected]

All physicians at Group Florence Nightingale are fully licensed by the Turkish Medical Council to practice their specialty in Türkiye. Additionally, many hold Board Certification in their specialty in the US, Australia, or Europe.

Our credentialing process involves a formal review of each doctor’s qualifications and track record by the Credentials and Bylaws Committee and the Hospital’s Medical Executive Committee. This review occurs before a doctor is appointed to the medical staff by the Hospital’s Board of Governors and is revisited every three years thereafter.

You can find a summary of each physician’s qualifications on our website. If you would like to review the qualifications or specific experience of your physician in more detail upon your arrival, we can arrange for you to do so. [email protected]

We can provide you with the doctor’s professional credentials upon request. [email protected]
Family members or companions are welcome to travel with you. [email protected]
The Center for International Patients will arrange all your transfers, including airport arrival/departure, hotel, and hospital transportation. [email protected]
It is possible – and cost-effective – to undergo multiple procedures simultaneously. However, this must be evaluated on a case-by-case basis to determine a suitable treatment plan. [email protected]
Group Florence Nightingale’s Center for International Patients can make arrangements for you and your family regarding local tours or sightseeing trips in Türkiye. [email protected]
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