Institutional

Prof. Dr. Cemşid DEMİROĞLU
Prof. Dr. Cemşid DEMİROĞLU Chairman and Chief Executive Officer
Prof. Dr. Cemşid DEMİROĞLU Chairman and Chief Executive Officer

I am proud to be leading the healthcare system with the Florence Nightingale Hospitals Group, which consists of four hospitals and three medical centers, one of which is in London, where I started working in 1993 and currently serve as Chairman and Chief Executive Officer.

Board Team

Prof. Dr. Çavlan Çiftçi
Prof. Dr. Çavlan Çiftçi
President of Medical Services
Mustafa Kahraman
Mustafa Kahraman
Chief Financial Officer
Dr. Sinan Nazif Aran
Dr. Sinan Nazif Aran
Chief Technology and International Business Development Officer
Sevgi Tuna Acer
Sevgi Tuna Acer
Chief National Marketing Officer
Bahriye Gavaz
Bahriye Gavaz
Chief Nursing Officer, Biomedical Quality and Medical Technicians

About Us

The first of Florence Nightingale Hospitals Group started its activities in 1989 as a small and ambitious health center with 50 beds, performed 250 open heart surgeries per year, but became a reference hospital that successfully performed more as a result of successful institutional studies with the increasing trust and support of society, successfully performed more than 2000 open heart surgeries and realized the firsts at the highest level reached by medicine in our country with a capacity of 352 beds. Gayrettepe Florence Nightingale Hospital, which is part of the Florence Nightingale Group, started its operations in 1997 and put into service the PET MR device, the most advanced imaging technology in the world, in the fields of Oncology, Neurology and Cardiology, for the first time in Turkey. The "Oncological Rehabilitation" unit, which started operating in our Gayrettepe Hospital last year, left its mark on the individual approach to our cancer patients, and our "Longevity" studies continue to provide high-level service. Kadıköy Florence Nightingale Hospital, which was put into service in 2007, added a special value to the group that is progressing towards becoming a reference hospital.
Istanbul Florence Nightingale Hospital, which was built as a smart hospital in 2013, started its operations and received the title of the first "Green Hospital Building" in our country with the TUV Hessen Green Building certificate. Our hospital is organized in the triangle of "health personnel, technological equipment and technical infrastructure" that can meet the international health service needs in the Middle East, Eastern Europe and surrounding countries, especially in Istanbul. Ataşehir Florence Nightingale Hospital started its operations in 2017 , adopting a multidisciplinary approach in all branches, including the Emergency Service, and the Audiology, Voice and Speech Disorders Clinic has become a reference center authorized to perform detailed auditory evaluations in infants and children. Göktürk (2007) and Kadıköy Florence Nightingale Medical Centers (2017) continue their activities with their expert staff and have been included in the Florence Nightingale Group with their reliable, patient-oriented, innovative and constantly developing structures.
Misyon Vizyon

Our Mission

We are a pioneering organization that provides reliable, patient-focused and high-quality service at the highest level of medicine in all healthcare services in which we specialize, prioritizes patient and employee safety, respects patient rights, is environmentally friendly, trains qualified healthcare professionals, and is innovative and constantly improving itself.

Our Vision

We are a healthcare organization that aims to be among the firsts in our country with the scientific quality and service we provide in every field we specialize in, to contribute to the development of medicine by following the highest level of practices it has reached in the international arena, and to continue these studies in an academic environment.

Florence from Past to Future

1989
1989
Private Heart Diseases Hospital opened

In 1989, Şişli Florence Nightingale Hospital, a private heart hospital, was opened in the Şişli District of Istanbul.
1989
1989
PROF. DR. NURAN YAZICIOGLU

He has been working as a manager and physician since the establishment of Florence Nightingale Hospitals.
1989
1989
We Use Innovative MRI Device

In 1989, we started using the innovative MRI Device in Şişli Florence Nightingale Hospital in Turkey.
1991
1991
Titanium Mesh Stent Operation Performed in Turkey

In Turkey, the Titanium Mesh Stent Operation was successfully performed by Prof. Dr. Cemşid DEMİROĞLU in 1991.
1993
1993
We became a Private Hospital with the "Authority to Specialize in Cardiology"

In 1993, we became a Private Hospital that received the "Authorization to Grant Specialization in Cardiology" from the Turkish Ministry of Health.
1997
1997
Turkey's Private Oncology and Radiotherapy Center opened

In 1997, we opened the Private Oncology and Radiotherapy Center in Turkey within the Gayrettepe Florence Nightingale Hospital.
2002
2002
We opened our Scoliosis and Spine Center

Under the leadership of Prof. Dr. Azmi Hamzaoğlu, we launched Turkey's most comprehensive Scoliosis and Spine Center in 2002.
2003
2003
We became the Leading Private Hospital Accredited by JCI

Gayrettepe Florence Nightingale became the private hospital that received JCI (Gold Standard in Global Health Care) Health Accreditation in 2003.
2004
2004
Liver Transplant Surgery Performed

In 2004, we performed the Liver Transplant Surgery, which was successfully completed by Prof. Dr. Yıldıray Yüzer.
2004
2004
Robotic Heart Surgery Performed

In 2004, we successfully performed Robotic Heart Surgery by Prof. Dr. Ertan Sağbaş.
2005
2005
MRT Radiotherapy, Which Started a New Era in Turkey, Was Realized

MRT Radiotherapy was performed in Turkey in 2005 by Prof. Dr. Şefik İğdem at Gayrettepe Florence Nightingale Hospital.
2006
2006
We opened our TC Demiroğlu Science University

Demiroğlu Science University, a health university, was opened in 2006.
2007
2007
Our Göktürk Florence Nightingale Medical Center Has Opened

Our Göktürk Florence Nightingale Medical Center has been providing service since 2007.
2007
2007
Our Kadıköy Florence Nightingale Hospital Has Opened

Our Kadıköy Florence Nightingale Hospital has been providing service since 2007.
2010
2010
We became the leading private hospital performing heart transplants in Turkey

A heart transplant was performed in 2010.
2011
2011
We Became the Private Hospital Performing Artificial Heart Surgery in Turkey

In 2011, we became the private hospital performing artificial heart surgery in Turkey.
2013
2013
Istanbul Florence Nightingale Hospital opened

We opened our Istanbul Florence Nightingale Hospital in 2013.
2014
2014
We won the Best Health Project Award

In 2014, we were deemed worthy of the Best Health Project Award as Istanbul Florence Nightingale Hospital at the Sign of the City Awards.
2015
2015
We Started Using the Superior Imaging Method PET MR

We started using PET MR, which provides the forefront in diagnosis, patient follow-up and treatment evaluation, especially in oncology patients, in Gayrettepe Florence Nightingale Hospital in 2015.
2016
2016
We Became the Owner of the Center of Excellence Certificate

In 2016, we, as Istanbul Florence Nightingale Hospital, were awarded the Interventional Radiology Unit Center of Excellence Certificate.
2017
2017
Our Ataşehir Florence Nightingale Hospital is Opened

Our Ataşehir Florence Nightingale Hospital has been providing service since 2017.
2017
2017
Our Kadıköy Florence Nightingale Medical Center Has Opened

Our Kadıköy Florence Nightingale Medical Center was put into service in 2017.
1992-2019
1992-2019
Our Breast Health Center was awarded the title of Center of Excellence

Our Breast Health Center was opened in 1992 under the leadership of Prof. Dr. Vahit Özmen. Our center received the Center of Excellence Certificate from the Senologic International Society in 2019.
2022
2022
Scoliosis and Spine Surgery Department Center of Excellence Accreditation

In 2022, the Department of Scoliosis and Spine Surgery was awarded the title of Fully Endoscopic Spine Surgery Center of Excellence.

Message from Prof. Dr. Cemşid Demiroğlu, Chairman and Chief Executive Officer

In the 1970s, when many of our patients sought treatment abroad for heart diseases, particularly coronary bypass surgery, my dear father, the esteemed Prof. Dr. Cem'i Demiroglu, along with a group of like-minded physician friends, founded the Haseki Cardiology Institute in 1974. This institute became a success, delivering essential heart disease treatments and services to our country for many years.

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Florence Nightingale Hospital, began its operations in 1989 as a small yet ambitious health center with 50 beds, performing 250 open heart surgeries annually. Thanks to the growing trust and support of our community, along with the dedicated efforts of our staff, it quickly expanded into a large hospital with 352 beds, performing more than 2000 open heart surgeries each year.

In 1993, I have started working in our organization and I continue to work as the Chairman and Chief Executive Officer. I am proud to be leading the Florence Nightingale Hospitals Group, which consists of four hospitals and three medical centers, including one in London.

As the Florence Nightingale Group, we are committed to preserving our rich cultural heritage, handed down from previous generations. Together with my fellow colleagues, representing the second generation, we strive to carry forward this legacy. We continue to maintain our competitive edge by adhering to the principle of providing the highest quality and safest patient care and health services, in accordance with both national and international health quality standards, throughout our healthcare and treatment services.

Our greatest source of pride is that we have achieved a level of excellence in healthcare services, enabling us to compete globally by leveraging scientific and technological advancements alongside our qualified and innovative workforce. It is immensely gratifying to see our patients choosing to receive treatment within their own country, rather than seeking it abroad. Additionally, it is a testament to our success that foreign centers, which were once preferred by our patients, now seek to collaborate with Group Florence Nightingale.

Florence Nightingale Group has established itself as one of the leading healthcare groups in the region, renowned for its modern, high-quality services that extend beyond our country's borders to international patients. We are committed to advancing by placing the patient experience at the heart of our service, while upholding our ethical values, scientific approach, quality care, and ensuring the safety and satisfaction of both our patients and staff.

We will continue to provide our valued patients with exceptional healthcare services, rooted in our pioneering mission from the past and extending into the future. We will maintain serving the highest standards of healthcare services and uphold the sense of trust we have established over the years.

Group Florence Nightingale
Prof.Dr. Cemşid Demiroğlu
Chairman and Chief Executive Officer

Florence Nightingale's Firsts
1989
Turkey's Leading Private Heart Diseases Hospital Şişli Florence Nightingale Hospital
1989
We started using the Innovative MRI Device in Turkey Şişli Florence Nightingale Hospital
1993
Private Hospital with "Authorization to Specialize in Cardiology" by the Ministry of Health in Turkey Şişli Florence Nightingale Hospital
1997
We opened Turkey's Private Oncology and Radiotherapy Center Gayyettepe Florence Nightingale Hospital
2002
We opened our Scoliosis and Spine Center
2003
We became a Private Hospital Accredited by JCI
2004
We performed the Liver Transplant Surgery
2004
We performed Robotic Heart Surgery
2006
We opened our TC Demiroğlu Science University
2007
We opened our Kadıköy Florence Nightingale Hospital
2007
We opened our Göktürk Florence Nightingale Medical Center
2010
Private Hospital Performing Heart Transplants in Turkey
2010
We Performed Bone Marrow Transplant
2011
Private Hospital Performing Artificial Heart Surgery in Turkey
2013
We opened our Istanbul Florence Nightingale Hospital
2014
We were awarded the Best Health Project Award at the Sign of the City Awards Istanbul Florence Nightingale Hospital
2015
We are a Private Hospital in Turkey that Performs Spine Surgery on Babies in the Womb
2015
We started using PET MR Gayrettepe Florence Nightingale Hospital
2015
We were awarded the QHA Certificate Istanbul Florence Nightingale Hospital
2016
We were awarded the Interventional Radiology Unit Center of Excellence Certificate İstanbul Florence Nightingale Hospital
2016
We were awarded the Hospital with the Most Innovative Techniques Award in Bucharest Dr. Mustafa Oz presentation
2017
We opened our Ataşehir Florence Nightingale Hospital
2017
We opened our Kadıköy Florence Nightingale Medical Center
2019
Our Breast Health Center was awarded the title of Breast Surgery Center of Excellence by the Senologic International Society.
2022
The Department of Scoliosis and Spine Surgery was awarded the title of Center of Excellence for Fully Endoscopic Spine Surgery.
QUALITY MANAGEMENT UNIT AND OUR ACTIVITIES

QUALITY MANAGEMENT UNIT AND OUR ACTIVITIES

Since the first day of its establishment, Group Florence Nightingale Hospitals has been providing service with its expert staff, advanced and state-of-the-art technological infrastructure, with a consistent and reliable approach that prioritizes patient safety and privacy, employee and facility security, without compromising on QUALITY. It crowns that it provides high quality diagnosis, treatment and care services with evidence-based current medical practices by successfully passing the JCI standards recertification process, which is carried out every three years, and by preserving its JCI GOLD LOGO.

Our Quality Policy
* We adopt and share the total quality improvement approach.
* It improves the quality of life of our patients by providing them with the best diagnosis and treatment services; We prioritize patient safety and satisfaction above all else.
* We raise awareness of patients and their relatives and ensure their full participation in the diagnosis and treatment process.
* We adopt the team approach and maintain corporate awareness.
* Creates a qualified workforce by increasing the knowledge and skills of our employees; We ensure that they become devoted healthcare workers.

* Creates the most suitable working environment for our employees; by reducing the risks in the field
We ensure your safety.
* We contribute to the development of medicine by constantly improving the service we offer.
* We are a reference hospital that provides diagnosis and treatment services at international standards.
* We ensure that environmental impacts are kept to a minimum.
* We undertake to comply with the legal and other requirements in force
Group Florence Nightingale Hospitals Quality Targets
* To fulfill all the services we provide to our patients, especially healthcare, in accordance with national and international Health Quality Standards.
* Disseminate the goals to all employees and develop the quality culture
* To follow national and international patient safety targets and ensure compliance
* Increasing employee awareness of patient safety goals and improving patient safety culture
* Adopting risk management as a basic principle
* Supporting the proactive decision-making process and helping employees achieve their goals
Creating multidisciplinary working groups to support employees' participation in improvement efforts and taking responsibility for quality and patient safety.

* Ensuring the use of quality management techniques to improve processes, systems and service provided
* Supporting top management to support quality activities and communicate with employees
* Increasing patient and employee satisfaction
*Ensuring employee safety
* Ensuring the design and monitoring of new clinical and administrative processes
* Understanding how effectively FNH's resources are used and determining ways to use them more effectively
* Provide support and coordination to department/service leaders regarding similar hospital-wide metrics and the hospital's priorities for quality improvement
* Regularly announce developments regarding quality processes to all personnel
* Continuously increasing its effectiveness by adhering to the Quality Management System


Our Quality Management Activities
Quality Management Team
Department Quality Officers
Compliance with national and international quality and accreditation standards (TC Ministry of Health Health Quality Standards, JCI Accreditation Standards, etc.)
Adverse Event Reporting System
Performance Indicators
Self Assessments
committees
Document Management
Building Tours
Educational Activities
Improvement methods (Root Cause Analysis, 5 Why Analysis, Fishbone, FMEA, PUKÖ, etc.)
Audits (Ministry of Health Health Quality Standards, JCI Accreditation Standards, ISO, etc.)
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