Institutional

Prof. Dr. Cemşid DEMİROĞLU
Prof. Dr. Cemşid DEMİROĞLU Chairman of the Board of Directors
Prof. Dr. Cemşid DEMİROĞLU Chairman of the Board of Directors

I am proud to be leading the healthcare system with the Florence Nightingale Hospitals Group, which consists of four hospitals and three medical centers, one of which is in London, where I started working in 1993 and currently serve as Chairman of the Board.

Board Team

Prof. Dr. Çavlan Çiftçi
Prof. Dr. Çavlan Çiftçi
Rector Responsible for Medical Processes
Mustafa Kahraman
Mustafa Kahraman
GVP Responsible for Financial Processes
Dr. Sinan Nazif Aran
Dr. Sinan Nazif Aran
GVP Responsible for International Relations, Business Development and Information Management Systems
Sevgi Tuna Acer
Sevgi Tuna Acer
GVP Responsible for National Markets and Business Development Processes
Bahriye Gavaz
Bahriye Gavaz
GMY Responsible for Nursing-Quality Biomedical and Medical Technicians
Gökdeniz Gür
Gökdeniz Gür
General Manager Responsible for Internal Audit and Institutional Efficiency

About Us

The first of the Florence Nightingale Hospitals Group started its operations in 1989 as a small and ambitious health center with 50 beds, performing 250 open heart surgeries per year, but as a result of the increasing trust and support of the society and successful institutional work, it has become a reference hospital with a bed capacity of 352, successfully performing over 2000 open heart surgeries per year, implementing the highest level of firsts in medicine in our country.
Within the Florence Nightingale Group, Gayrettepe Florence Nightingale Hospital started its operations in 1997 and has put the PET MR device, the world's most advanced imaging technology in the branches of Oncology, Neurology and Cardiology, into operation for the first time in Turkey. The "Oncological Rehabilitation" unit, which started its operations last year in our Gayrettepe Hospital, has left its mark on the individual approach to our cancer patients and our "Longevity" studies provide high-level service. Kadıköy Florence Nightingale Hospital , which opened in 2007 , has added a separate value to the group on its way to becoming a reference hospital.
Istanbul Florence Nightingale Hospital, built as a smart hospital in 2013 , has started its operations and has become the first "Green Hospital Building" in our country with the TUVHessen Green Building certificate. Our hospital is organized in the triangle of "medical staff, technological equipment and technical infrastructure" that can meet the health service needs not only in our country, especially in Istanbul, but also in the international arena, especially in the Middle East, Eastern Europe and surrounding countries.
Ataşehir Florence Nightingale Hospital started its operations in 2017 , adopting a multidisciplinary approach in all branches, including the Emergency Service, and the Audiology, Voice and Speech Disorders Clinic has become a reference center authorized to perform detailed auditory evaluations in infants and children.
Göktürk (2007) and Kadıköy Florence Nightingale Medical Centers (2017) continue their activities with their expert staff and have been included in the Florence Nightingale Group with their reliable, patient-focused, innovative and constantly improving structures.
Misyon Vizyon

Our Mission

We are a pioneering organization that provides reliable, patient-focused and high-quality service at the highest level of medicine in all healthcare services in which we specialize, prioritizes patient and employee safety, respects patient rights, is environmentally friendly, trains qualified healthcare professionals, and is innovative and constantly improving itself.

Our Vision

We are a healthcare organization that aims to be among the firsts in our country with the scientific quality and service we provide in every field we specialize in, to contribute to the development of medicine by following the highest level of practices it has reached in the international arena, and to continue these studies in an academic environment.

Florence from Past to Future

1989
1989
Private Heart Diseases Hospital opened

In 1989, Şişli Florence Nightingale Hospital, a private heart hospital, was opened in the Şişli District of Istanbul.
1989
1989
PROF. DR. NURAN YAZICIOGLU

He has been working as a manager and physician since the establishment of Florence Nightingale Hospitals.
1989
1989
We Use Innovative MRI Device

In 1989, we started using the innovative MRI Device in Şişli Florence Nightingale Hospital in Turkey.
1991
1991
Titanium Mesh Stent Operation Performed in Turkey

In Turkey, the Titanium Mesh Stent Operation was successfully performed by Prof. Dr. Cemşid DEMİROĞLU in 1991.
1993
1993
We became a Private Hospital with the "Authority to Specialize in Cardiology"

In 1993, we became a Private Hospital that received the "Authorization to Grant Specialization in Cardiology" from the Turkish Ministry of Health.
1997
1997
Turkey's Private Oncology and Radiotherapy Center opened

In 1997, we opened the Private Oncology and Radiotherapy Center in Turkey within the Gayrettepe Florence Nightingale Hospital.
2002
2002
We opened our Scoliosis and Spine Center

Under the leadership of Prof. Dr. Azmi Hamzaoğlu, we launched Turkey's most comprehensive Scoliosis and Spine Center in 2002.
2003
2003
We became the Leading Private Hospital Accredited by JCI

Gayrettepe Florence Nightingale became the private hospital that received JCI (Gold Standard in Global Health Care) Health Accreditation in 2003.
2004
2004
Liver Transplant Surgery Performed

In 2004, we performed the Liver Transplant Surgery, which was successfully completed by Prof. Dr. Yıldıray Yüzer.
2004
2004
Robotic Heart Surgery Performed

In 2004, we successfully performed Robotic Heart Surgery by Prof. Dr. Ertan Sağbaş.
2005
2005
MRT Radiotherapy, Which Started a New Era in Turkey, Was Realized

MRT Radiotherapy was performed in Turkey in 2005 by Prof. Dr. Şefik İğdem at Gayrettepe Florence Nightingale Hospital.
2006
2006
We opened our TC Demiroğlu Science University

Demiroğlu Science University, a health university, was opened in 2006.
2007
2007
Our Göktürk Florence Nightingale Medical Center Has Opened

Our Göktürk Florence Nightingale Medical Center has been providing service since 2007.
2007
2007
Our Kadıköy Florence Nightingale Hospital Has Opened

Our Kadıköy Florence Nightingale Hospital has been providing service since 2007.
2010
2010
We became the leading private hospital performing heart transplants in Turkey

A heart transplant was performed in 2010.
2011
2011
We Became the Private Hospital Performing Artificial Heart Surgery in Turkey

In 2011, we became the private hospital performing artificial heart surgery in Turkey.
2013
2013
Istanbul Florence Nightingale Hospital opened

We opened our Istanbul Florence Nightingale Hospital in 2013.
2014
2014
We won the Best Health Project Award

In 2014, we were deemed worthy of the Best Health Project Award as Istanbul Florence Nightingale Hospital at the Sign of the City Awards.
2015
2015
We Started Using the Superior Imaging Method PET MR

We started using PET MR, which provides the forefront in diagnosis, patient follow-up and treatment evaluation, especially in oncology patients, in Gayrettepe Florence Nightingale Hospital in 2015.
2016
2016
We Became the Owner of the Center of Excellence Certificate

In 2016, we, as Istanbul Florence Nightingale Hospital, were awarded the Interventional Radiology Unit Center of Excellence Certificate.
2017
2017
Our Ataşehir Florence Nightingale Hospital is Opened

Our Ataşehir Florence Nightingale Hospital has been providing service since 2017.
2017
2017
Our Kadıköy Florence Nightingale Medical Center Has Opened

Our Kadıköy Florence Nightingale Medical Center was put into service in 2017.
1992-2019
1992-2019
Our Breast Health Center was awarded the title of Center of Excellence

Our Breast Health Center was opened in 1992 under the leadership of Prof. Dr. Vahit Özmen. Our center received the Center of Excellence Certificate from the Senologic International Society in 2019.
2022
2022
Scoliosis and Spine Surgery Department Center of Excellence Accreditation

In 2022, the Department of Scoliosis and Spine Surgery was awarded the title of Fully Endoscopic Spine Surgery Center of Excellence.

Chairman of the Board of Directors Prof. Dr. Message from Cemşid DEMİROĞLU

In the 1970s, when our patients were seeking treatment abroad for heart diseases, especially coronary bypass, my dear father, our esteemed teacher Prof. Dr. Cem'i Demiroğlu, together with a group of physician friends who shared the same thoughts and came together around the same goal, established the Haseki Cardiology Institute in 1974, and achieved a success story that would provide important services to our country for many years, especially in the treatment of heart diseases.

https://www.florence.com.tr/getmedia/6c20e2ec-326a-48d6-9091-c35463903edd/institutional-img.png?width=256&height=296&ext=.png

Florence Nightingale Hospital, which started its operations in 1989 as a small and ambitious health center with 50 beds and performed 250 open heart surgeries per year, has become a large hospital with 352 beds, at international standards and measures, where more than 2000 open heart surgeries are successfully performed per year, in a short time, as a result of the ever-increasing trust and support of our people and the successful work carried out.

I am proud to be leading the healthcare system with the Florence Nightingale Hospitals Group, which consists of four hospitals and three medical centers, one of which is in London, where I started working in 1993 and currently serve as Chairman of the Board.

As Florence Nightingale Group, we have adopted the principle of continuing our culture that comes from a deep-rooted past, together with my other physician colleagues and colleagues, as the representative of the second generation, and constantly carrying the flag we have taken forward, and we have continued on our way by maintaining our competitive advantage, by adopting the principle of providing the highest quality, safest patient care and health services in line with national and international health quality standards in our health care, treatment and service processes.

Our greatest source of pride is to have reached a level where we can compete with the world in healthcare services by using scientific and technological development opportunities with qualified, original human resources, to see that our patients prefer and trust institutions in their own countries instead of going abroad for treatment, and to know that foreign centers that were previously preferred today want to cooperate with Group Florence Nightingale.

Group Florence Nightingale is not limited to our country, but has become one of the leading healthcare groups in the region with the modern and quality service it offers to international patients.
We are moving forward by positioning patient experience at the center of our service without compromising our ethical values, scientific approach, quality service, patient and employee safety and satisfaction.

We will continue to provide our services to our valued patients with our pioneering mission in healthcare from the past to the future, our competitive advantage, and the sense of trust we have created, with the strength we receive from you.

Group Florence Nightingale
Chairman of the Board of Directors
Prof. Dr. Cemşid Demiroğlu

Florence Nightingale's Firsts
1989
Turkey's Leading Private Heart Diseases Hospital Şişli Florence Nightingale Hospital
1989
We started using the Innovative MRI Device in Turkey Şişli Florence Nightingale Hospital
1993
Private Hospital with "Authorization to Specialize in Cardiology" by the Ministry of Health in Turkey Şişli Florence Nightingale Hospital
1997
We opened Turkey's Private Oncology and Radiotherapy Center Gayyettepe Florence Nightingale Hospital
2002
We opened our Scoliosis and Spine Center
2003
We became a Private Hospital Accredited by JCI
2004
We performed the Liver Transplant Surgery
2004
We performed Robotic Heart Surgery
2006
We opened our TC Demiroğlu Science University
2007
We opened our Kadıköy Florence Nightingale Hospital
2007
We opened our Göktürk Florence Nightingale Medical Center
2010
Private Hospital Performing Heart Transplants in Turkey
2010
We Performed Bone Marrow Transplant
2011
Private Hospital Performing Artificial Heart Surgery in Turkey
2013
We opened our Istanbul Florence Nightingale Hospital
2014
We were awarded the Best Health Project Award at the Sign of the City Awards Istanbul Florence Nightingale Hospital
2015
We are a Private Hospital in Turkey that Performs Spine Surgery on Babies in the Womb
2015
We started using PET MR Gayrettepe Florence Nightingale Hospital
2015
We were awarded the QHA Certificate Istanbul Florence Nightingale Hospital
2016
We were awarded the Interventional Radiology Unit Center of Excellence Certificate İstanbul Florence Nightingale Hospital
2016
We were awarded the Hospital with the Most Innovative Techniques Award in Bucharest Dr. Mustafa Oz presentation
2017
We opened our Ataşehir Florence Nightingale Hospital
2017
We opened our Kadıköy Florence Nightingale Medical Center
2019
Our Breast Health Center was awarded the title of Breast Surgery Center of Excellence by the Senologic International Society.
2022
The Department of Scoliosis and Spine Surgery was awarded the title of Center of Excellence for Fully Endoscopic Spine Surgery.
QUALITY MANAGEMENT UNIT AND OUR ACTIVITIES

QUALITY MANAGEMENT UNIT AND OUR ACTIVITIES

Since the first day of its establishment, Group Florence Nightingale Hospitals has been providing service with its expert staff, advanced and state-of-the-art technological infrastructure, with a consistent and reliable approach that prioritizes patient safety and privacy, employee and facility security, without compromising on QUALITY. It crowns that it provides high quality diagnosis, treatment and care services with evidence-based current medical practices by successfully passing the JCI standards recertification process, which is carried out every three years, and by preserving its JCI GOLD LOGO.

Our Quality Policy
* We adopt and share the total quality improvement approach.
* It improves the quality of life of our patients by providing them with the best diagnosis and treatment services; We prioritize patient safety and satisfaction above all else.
* We raise awareness of patients and their relatives and ensure their full participation in the diagnosis and treatment process.
* We adopt the team approach and maintain corporate awareness.
* Creates a qualified workforce by increasing the knowledge and skills of our employees; We ensure that they become devoted healthcare workers.

* Creates the most suitable working environment for our employees; by reducing the risks in the field
We ensure your safety.
* We contribute to the development of medicine by constantly improving the service we offer.
* We are a reference hospital that provides diagnosis and treatment services at international standards.
* We ensure that environmental impacts are kept to a minimum.
* We undertake to comply with the legal and other requirements in force
Group Florence Nightingale Hospitals Quality Targets
* To fulfill all the services we provide to our patients, especially healthcare, in accordance with national and international Health Quality Standards.
* Disseminate the goals to all employees and develop the quality culture
* To follow national and international patient safety targets and ensure compliance
* Increasing employee awareness of patient safety goals and improving patient safety culture
* Adopting risk management as a basic principle
* Supporting the proactive decision-making process and helping employees achieve their goals
Creating multidisciplinary working groups to support employees' participation in improvement efforts and taking responsibility for quality and patient safety.

* Ensuring the use of quality management techniques to improve processes, systems and service provided
* Supporting top management to support quality activities and communicate with employees
* Increasing patient and employee satisfaction
*Ensuring employee safety
* Ensuring the design and monitoring of new clinical and administrative processes
* Understanding how effectively FNH's resources are used and determining ways to use them more effectively
* Provide support and coordination to department/service leaders regarding similar hospital-wide metrics and the hospital's priorities for quality improvement
* Regularly announce developments regarding quality processes to all personnel
* Continuously increasing its effectiveness by adhering to the Quality Management System


Our Quality Management Activities
Quality Management Team
Department Quality Officers
Compliance with national and international quality and accreditation standards (TC Ministry of Health Health Quality Standards, JCI Accreditation Standards, etc.)
Adverse Event Reporting System
Performance Indicators
Self Assessments
committees
Document Management
Building Tours
Educational Activities
Improvement methods (Root Cause Analysis, 5 Why Analysis, Fishbone, FMEA, PUKÖ, etc.)
Audits (Ministry of Health Health Quality Standards, JCI Accreditation Standards, ISO, etc.)
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